Bookkeeping and Business Services

In online bookkeeping (also called virtual bookkeeping or cloud bookkeeping), you and your bookkeeper use cloud-accounting and document management software to create a secure, paperless system. This allows you to exchange receipts and business documents and to collaborate and get financial statements without having to exchange any paper documents.

Online Bookkeeping Services We Offer

Expense and revenue management

Organizing your business expense receipts and invoices.

Accounting system management (journal entries) & reporting

Inputting all your revenue and expenses into the accounting system as individual entries and categorizing them so that you can pull reports. These reports will give insight on your income, expenses and profitability.

Reconciliations

Reconciling bank statements and credit card statements against your invoices and expense receipts to ensure completeness and accuracy.

Year-End

Preparing a year end package for your accountant to enable them to perform an efficient and painless year-end.

Payroll

Managing your payroll payments and government payroll remittances.

Accounts receivable / Accounts payable

Managing your receivables (generating invoices, managing reminders and receiving payments) and your payables such as bill payments via an online service like Plooto.

Taxes

Calculation and filing of your business and payroll taxes (including EHT, HST/PST/GST and WSIB).

How Our Services Work

You'll be working with a dedicated bookkeeper. You'll be able to contact them on a schedule that you agree on.

Correspondence between you and the bookkeeper will be primarily done via email, but you can also arrange to set up calls or web meetings.

Dext is the preferred way for you and your bookkeeper to share the documents (for security reasons). Dext serves as the central database for the bookkeeping process. Dext extracts data from your receipts and organize it for faster processing into your accounting software. Dext has built-in messaging so our bookkeepers can ask you for clarifications about receipts,  without cluttering up your email.

We use bookkeeping management software called Financial Cents to manage our workflow and reminders and it has a clever feature that enables us to send you a list of documents we need and it reminds you until you check them all off. Our clients love how it puts all the requests in one list for them.

Simple Onboarding

We make getting started with us is easy.

We like to start with a virtual kickoff meeting using Zoom, a web-based meeting tool.

We’ll then talk to you about your current bookkeeping setup, and we’ll try to create a solution specific to your needs and desires.

You’ll have to complete some setup tasks and provide us with the necessary information, and then we’ll handle the rest of the process.

For more details please see What To Expect As A New Client Of Back Office Stars – Our Onboarding Process

Fill out the form below to book a call with us for a no-obligation chat about your bookkeeping needs.
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More Information

Sectors We Service

We focus on serving the following sectors and types of business:

Trades & Service Companies

  • Maintenance & Cleaning
  • Landscaping & Snow Removal
  • Electrical
  • HVAC
  • Painting
  • Roofing
  • Plumbing
  • Hazard Removal

Marketing & Tech-Related Businesses

  •     Digital agencies
  •     Web design & development agencies
  •     SEO, SEM, PPC agencies
  •     Marketing, PR, promotion agencies
  •     Marketing consultants and strategists
  •     Tech companies
  •     Software companies

Professional Services, Consulting & Health

  • Wealth Managers
  • Recruiters
  • Consultants
  • Lawyers
  • Engineering Consultants
  • Insurance Brokers
  • Chiropractors
  • Massage Therapists

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Frequently asked questions

Here are some of the most frequent questions we get from our customer.

You can have a look at our sample packages here. We charge $55/hour for bookkeeping services. We are very efficient and have found that we frequently complete the same work another bookkeeper previously did in substantially less time. The cost of software like Xero, Quickbooks Online or Hubdoc are incremental to that. You’ll also be responsible for any transaction fees incurred from payroll or bill payment services that charge on a transaction basis.

You’ll be asked to provide in-depth information on what services you’d like to include in your plan. You can either submit a form giving us the information such as the # of accounts and transactions or we can go over it together in a call. We usually respond within 48 hours of receiving your form submission.

Our team is currently located in Canada but we are exploring the possibility of hiring a team in the Philippines to provide additional capacity and redundancy. For context, there is a shortage of cloud bookkeepers in Canada and the demand will exceed supply for the next several years. Most growing accounting and bookkeeping agencies are being forced to consider hiring team members in other countries that are training more bookkeepers than Canada is. Right now our team members are all based in Ontario, but we have learned over the pandemic that staff need vacations and sometimes get sick, and we need redundancy to make sure our client's books can always be kept up to date.

As such, in the coming months, we will be exploring how to add English-speaking, fully trained accountants located in the Philippines to our team. We will work to mitigate all the concerns our Canadian clients have. Our research has shown us that thanks to cloud software and Zoom, and the fact that English is the primary language in the Philippines, and their very strong college accounting programs, and their willingness to work during their night to match our business hours, we can offer as good or better service to Canadian clients with some of the work being done in the Philippines. We will offer the option to have your main point of contact still be in Canada if that’s important to you. That would mean your point of contact is in Canada but some of the work like the reconciling of your accounts is done by a Philippine team member who is overseen by your Canadian account manager.

We will be fully transparent with you regarding who is working on your books and work with you to staff your file appropriately.

Yes, for sure. You can contact your bookkeeper at any time via email and you can set up times to meet at your convenience.

All our bookkeepers have a college diploma in bookkeeping and at least 2 years of bookkeeping experience before coming to us.

Yes, we calculate these taxes for our clients and then file the tax returns for them.

No, we are not able to pay these taxes for you, but we can calculate them for you and remind you for the payment.

No, but we can connect you with some accounting firms which can prepare these taxes for you.

We employ WagePoint and Quickbooks Payroll for this purpose. We can enter the payroll hours, or you can add them yourself. They will pay your salaries and submit the T4s and Records Of Employment to the CRA automatically.

We won’t be responsible for late payments which may be due to the circumstances beyond our control.

Yes, we can, and we use the payment app Plooto for this purpose since it works well with Quickbooks Online and Xero.

Bookkeeping errors can be reduced by the following steps we take:

  • Most of the time the transaction data is imported automatically from your bank and credit card feeds.
  • Using software to compare data and spot errors in different sources.
  • Your bank data is automatically captured by your accounting software and Hubdoc and scanned electronically. After spotting errors, discrepancies are highlighted for the bookkeeper who can then correct them.

We hire only the best bookkeepers who are talented, qualified and love numbers.

Unfortunately, we only work with businesses that are registered in Canada.