Online Bookkeeping Services

In online bookkeeping (also called virtual bookkeeping or cloud bookkeeping), you and your bookkeeper use cloud-accounting and document management software to create a secure, paperless system. This allows you to exchange receipts and business documents and to collaborate and get financial statements without having to exchange any paper documents.

Online Bookkeeping Services We Offer

Accounting system management (journal entries) & reporting: We input all your revenue and expenses into an accounting system and categorize them in useful ways so that you can pull reports that provide you insight on your sales, spending and profitability.

Expense and revenue management: We organize and categorize all your business expense receipts and your sales invoices.

Reconciliations: We reconcile your bank statements and credit card statements against the data in the accounting system to ensure accuracy and completeness.

Accounts receivable / Accounts payable: We can manage your receivables (generating invoices, managing reminders and processing payments) and your payables through the payment of your bills using an online service like Plooto.

Year-End: We prepare all the documentation for your accountant to be able to do an efficient and painless year-end.

Payroll: We can manage your payroll payments and government payroll remittances.

Taxes: We can calculate and file your business and payroll taxes (including HST/GST, EHT and WSIB).    

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More Information


Sectors We Service

We focus on serving the following sectors and types of business:

Professional Services & Consulting:

  • Consultants
  • Lawyers
  • Recruiters
  • Engineering Consulting 
  • Insurance
  • Wealth Management

Marketing and Tech-Related Businesses:

  • Digital agencies 
  • Web design and development agencies
  • SEM, SEO, PPC agencies
  • Marketing, PR, promotion agencies
  • Marketing consultants and strategists
  • Tech startups and tech firms
  • Software Companies

Healthcare Practitioners:

  • Sports medicine clinics
  • Natural health clinics
  • Physiotherapists
  • Massage therapists
  • Chiropractors
  • Osteopaths
  • Naturopaths & homeopaths
  • Dieticians & nutritionists
  • Psychiatrists & counsellors

Our Process

We will assign a bookkeeping team to you (a primary and a backup) and you will work with them going forward and will be able to access them during the timing you agree during the onboarding process.

You'll be able to contact your bookkeeper at any time through email.

We recommend setting up meetings in advance as much as possible because the bookkeepers will need time to work without being interrupted.

Hubdoc must be used to share all financial documents between you and your bookkeeper because it is safer as compared to email.

If for any reason you're unhappy with your bookkeeper you can reach out to Jonathan who will work with you to find a bookkeeper you prefer to work with.

Easy Onboarding

  • We help you get set up with virtual bookkeeping quickly.
  • We start with a virtual kickoff meeting using Zoom, a web-based conferencing tool.
  • We ask you about your existing systems and how you do your bookkeeping, and then we develop an approach that delivers the right solution for your needs while keeping efficiency and cost in mind.
  • There are some setup tasks you need to complete (mostly providing information to us), and then we try to take care of the rest.

For more details please see What To Expect As A New Client Of Back Office Stars – Our Onboarding Process

Fill out the form below to book a call with us for a no-obligation chat about your bookkeeping needs.

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Frequently Asked Questions

How much do your virtual bookkeeping services cost?

Our sample bookkeeping packages can be found here. Our packages are based on a $55 per hour fee for bookkeeping services plus the software costs for software like Hubdoc. You will also pay any other charges like transaction charges from payment apps like Plooto.

To create a plan specifically for you, we’ll need to know about the services you’re looking for as well as the volume and transactions per month. You’ll need to fill out a form, after which we’ll estimate a cost for you and get back to you within 48 hours.

Where are your bookkeepers located?

We only use only Canadian bookkeepers, unlike some of our competitors, who use offshore bookkeepers. We think there are Canadian business owners who would prefer to have their books managed by a Canadian.

Will I be able to get in touch with my virtual bookkeeper when I need them?

You can email your bookkeeper at any time, and they’ll respond within a few hours.

You can also set up a phone call or a virtual meeting by emailing them first.

How do I know your bookkeepers are qualified?

All our bookkeepers are Certified Professional BookkeepersTM, at Tier 3 or 4, certified by the Institute Of Professional Bookkeepers of Canada. Some of our team have more advanced accreditations and we have a CPA on the team.

Can you file my sales taxes, HST, EHT or WSIB?

Yes, of course. We calculate and file the taxes for you.

Can you pay my corporate or sales taxes, HST, EHT or WSIB?

We will not PAY your taxes on your behalf. However, we can calculate these taxes, but you’ll have to pay them yourself.

Can you file my corporate or personal taxes?

No, we can’t file these tax returns for you. You’ll need an accounting firm for that and we can help you find a good one if you don’t already have one.

Can you manage my payroll?

Yes, we use several services including WagePoint and Quickbooks Payroll to manage your payroll. It costs $20 per pay run a $2 per employee on top of it. You can enter the payroll hours. The software will pay your remittances automatically. T4s and ROE will automatically be submitted to the CRA.

However, we aren’t responsible for late payments which might occur because of insufficient funds in your account or you not approving the transactions on time.

Can you pay my bills for me?

Yes. Plooto is a bill payment app which works well with Xero, another software we use. That’s why we prefer Plooto for this purpose. It costs $0.50/transaction, and the payment gets delivered in 3-4 days if you don’t pay Plooto in advance. If you receive more than half a dozen invoices that need manual payments, the Plooto service can save you time and money vs. checks or email transfer.

How do you prevent errors?

We reduce bookkeeping errors using some of the best practices followed by the top accounting firms which include:

  • Transaction data feeds from your bank and credit card accounts.
  • Data cross-checking from different sources to spot discrepancies.
  • Automated reconciliation tools inside the software we use, Xero and Hubdoc, automatically checks the data for accuracy and performs the required corrective actions after the bookkeeper approves them.

We also hire only the best and the most talented bookkeepers who are masters at their craft.

Do you take on clients outside of Canada?

We’re sorry, but we won’t be able to work with you if your business is registered outside Canada.